Processing Time

All orders are handmade and processed in the order they are received.

Standard Processing: 3–7 business days before shipping, delivery, or pickup.

Rush Orders: Available upon request for an additional fee. Processing time does not include weekends, holidays, or shipping time.

Shipping

We currently ship within the United States and internationally.

Standard U.S. Shipping: 3–5 business days after your order has been processed.
Worldwide Shipping: Flat rate of $45, shipping times vary by destination.
Tracking: You’ll receive tracking information via email once your order ships.
Lost or Delayed Packages: Once shipped, Lady Shay Kreations is not responsible for postal delays, lost, or damaged packages. Please contact the carrier directly for claims.

Local Delivery – $35

We offer local delivery for customers located within the greater Houston area for a flat fee of $35.
Delivery appointments will be coordinated once your order is complete. Please ensure someone is available to receive the delivery at the scheduled time.

Free Local Pickup

We proudly offer Free Local Pickup from the following areas:
📍 Pearland, TX 77584
📍 Missouri City, TX 77489
📍 Houston, TX 77047

When your order is ready, you’ll receive a text or email with pickup instructions, address details, and available time slots. Please bring your order confirmation when picking up.

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CORREO ELECTRÓNICO: LADYSHAYKREATION@GMAIL.COM

TELÉFONO: (281) 249-9939

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